Customer Care

Contact & Support

Response Time: Within 24-48 Hours Availability: Monday to Friday

Have a question about Logopsis, your software license, or need technical assistance? We are here to help.

Direct Support Email

For general product inquiries, technical support, bug reports, or license recovery:
kpchvldmr@gmail.com

Billing and Order Assistance

Our orders and payment processes are handled by our Merchant of Record, Paddle.com. If you need help with payment issues, updating your billing details, requesting a refund, or looking up an existing receipt:

Paddle Buyer Support: https://paddle.net
Paddle Help Center: https://help.paddle.com

Business and Legal Information

Legal Entity	FOP Volodymyr Kopach (Фізична особа-підприємець Копач Володимир Валерійович)
Tax Identification (RNTRC / ІПН)	3638609734
Jurisdiction	Ukraine
Product	Logopsis Desktop GUI Application
Merchant of Record	Paddle.com Market Ltd (UK) / Paddle Payments Ltd (Ireland)
Support & Contact Email	kpchvldmr@gmail.com
Telegram Support	@SpeechDesk

Frequently Asked Questions

Before emailing, you may find quick answers to setup, licensing, and installation questions in our FAQ section.